# Transactional Email

We use SendGrid (opens new window) to have our application deliver email to users, known as transactional email (opens new window).

Examples of transactional email are:

  • Confirmations
  • Follow ups after the first 3 days of use
  • Free trial is expiring
  • Message another user in the system

We use SendGrid directly, not via the Heroku add-on, in order to avoid being lumped under the same IP group as others on Heroku (who might be misbehaving).

Last Updated: 11/8/2022, 7:26:39 PM